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Customer Service

Delivery Service


Threads in time...


Gütermann thread is always there when you need it: we supply just-in-time. All over the world.

In our warehouse, our thread is stored in the ideal place to keep selection or picking routes as short as possible. The "chaotic stock keeping system" at Gütermann is managed by a unique computer program. This allows accurate access to every article that is ordered. Simply and practically.

Wherever our thread is needed, we never take longer than 24 hours to dispatch goods from the works that are included in our standard range of 600 colours. This is because behind the scenes is a networked logistics system that uses all the means of delivery available by land, air and sea. This might be the good old post office, one of the many forwarding companies we work with, or our own delivery service. But whatever way we choose to go, we are always on time and with it – a thread’s length ahead of the others.

You can depend on it.